Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. Clients we serve conduct business in the areas of Banking & Financial Services, Healthcare, Insurance, Technology, Consumer Electronics, Retail & E-Commerce, Government & Public Sector, Media & Communications, Travel, Transportation & Tourism, and Automotive.
We invest heavily in our people, so they’re empowered and inspired to bring the best of themselves to work every day. Concentrix is a global organization in which a range of skills can be developed. As part of the benefits package we offer for every employee of Concentrix Bulgaria, are medical coverage, life insurance, retailer and service provider discount cards, and a transportation allowance.
We are nimble. We bring speed, flexibility and transparency to every customer touch, every transaction and every service we provide. We take our values seriously and they are threaded into everything that we do.
The Welcome and Support Centre (WSC) provides technical support and replacement parts logistic support for one of Concentrix’s major customers. WSC customer solution representatives (CSR) will be the first line of contact for customers with technical problems or requiring replacement parts. The primary contact method is telephone, but CSR also have to respond to written requests for support via e-mail, internet and in some cases fax.
Please Apply with your detailed resume (CV).