Customer Support Agent with Polish
JobTiger has unique and innovative on-line and off-line human resources solutions in the field of e-recruitment, consulting, temporary employment and trainings. Our successful track record of recruitment projects includes IT, customer support, finance, marketing and sales, engineering, administrative staff, etc. We constantly reinforce the market with various social programs focused entirely on the long-term societal benefits of empowering the Bulgarian public and Bulgarian businesses.

For our client, a leading international BPO company, we are currently looking for a:

Customer Support Agent with Polish

You will be employed as an agent to promote a positive corporate image of the client you will be working for, to demonstrate high quality, professionalism and positive attitude in all interactions with the customers. You will handle cases concerning technical, formal or administrative issues and complaints.

Your responsibilities will also include:

  • Handle interactions from customers via different media (phone, e-mail, letter, fax, SMS, web chat etc.) in order to resolve their issues;
  • Provide accurate and polite answers to customer requests and pay respect to customer needs;
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied;
  • Report product related feedback to the management;
  • Transfer more difficult inquiries to a higher level of support if necessary;
  • Proactively propose improvements and feedback in processes and ways of working.

If you are:

  • Fluent in Polish - both spoken and written;
  • Very good level of spoken and written English;
  • Familiarity with MS Office applications;
  • Good communication skills;
  • Customer focus and team work;
  • Ability to quickly and accurately understand and solve problems.

The company offers:

  • Interesting projects and access to an exciting industry;
  • International experience and working standards;
  • Professional training, followed by opportunities for professional growth;
  • A chance to see the results of your day to day efforts;
  • Friendly and motivating work environment;
  • Competitive remuneration package.

If you find our proposal interesting and want to receive more information, please, send your CV in English by applying online!

For more information, please contact Lubomir Iliev.

We thank all interested applicants, but we will only contact a short list of them! All applications are confidential. is a Bulgarian online job board and licensed recruiting company (License No.1604, 07.06.2013 - 07.06.2018).