Logical Recruitment Partners
1st Line of Support with French for exclusive Brand
Sofia
full-time
Between 3000 and 4000 bgn

1st Line of Support with French for exclusive Brand

Sofia full-time Between 3000 and 4000 bgn

About us

1st Line of Support with French for exclusive Brand

We are sorry but we can only accept candidates that already have Bulgarian FULL TIME work Permit or European Citizenship.

This is a fantastic opportunity for French speaker to join a Global Enterprise Customer Service assistance company in Sofia Bulgaria.

Sofia is the capital city of Bulgaria, Bulgaria is the country that is now in highest possible stages of growth so there is loads of exciting things happening there now. Sofia is famous for astonishing number of different music festivals and absolutely fabulous but way different type of architecture then you could see anywhere in western Europe.

Excellent opportunity, to join global organisation with more than 100,000 plus employees worldwide. They are present in more than 5 continents ,41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few.

Responsibilities

Responsibilities:


* • Providing 1st line of the support to customers in French via phone or email or ticket system in French.
* • Validate customer service entitlements.
* • Provide Hardware and Software Telephone support with a goal to meet set targets consistently.
* • Assume responsibility and ownership for all relevant customer queries.
* • Escalate calls that cannot be resolved locally, as appropriate.
* • Positively manage internal relationships.
* • Contribute positively towards the achievement of performance targets in all aspects of the teams’ activities.
* • Use and improve Knowledge Bases through feedback.
* • Ensure through team work that all Service Level Agreements (SLAs) are met consistently.

Requirements and necessary skills

* • Excellent written and spoken level of French
* • Fluent written and spoken level of English.
* • IT Proficient.

We offer


In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
As well as an excellent salary 1000 - 1100 Euro per month (depending on experience) + performance Bonus .
A relocation package to move you as quickly as possible to your dream job is available.


You will be working on 8-9 hours shift during this times:
Monday to Friday – 08:00-19:00
Please email me your CV on michal@lrp.jobs in English and make sure your CV has your contact details. As well you can call Michal +44 7525 115 862.

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French/France/France/ Франция/ Frantsiya
English/England/Angielski/Ingles
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