Sutherland Global Services Bulgaria
над 300 служителя
Network Engineer with German Language
длъжност на пълно работно време

Network Engineer with German Language

София длъжност на пълно работно време

Описание на позицията

Sutherland Global Services Bulgaria is currently looking for fluent German Speakers with networking experience.

If you have the motivation, the relevant experience and the desire to learn and develop we encourage you to read all the details below and apply for our open position.

Minimum Requirements/Qualifications:
• Technology or Engineering degree or equivalent experience
• Experience in a technical support environment
• CCNA certification – an advantage
• Networking experience
• Very good knowledge of English and German – a must
• In addition to German, command of any one of the following languages will be a plus: Dutch, Italian, French, Russian, Arabic, Polish and Spanish
• Experience configuring routers, switches and other networking devices.
• Demonstrated abilities in the following areas: IP, TCP, DNS, VPN and other protocols
• Excellent problem diagnosis and problem solving skills in a highly complex network environment
• Strong organizational skills: written and verbal communication skills
• Ability to communicate with people and solve queries over the phone and the internet
• Experience in a service or support center will be an added advantage

Roles & Responsibilities:
• Receiving and resolving complex issues and meeting customer needs
• Working with other people to solve problems and enhance future products
• Using debugging tools and lab simulations to analyze problems and identify solutions
• Keeping up-to-date with new technology products in order to provide support as soon as they are launched in the market
• Pre-selling and up-selling, customer consultation on client products

On this position You will:
• Continually learn about in-depth networking issues
• Strive to achieve more Cisco certifications
• Be aware of the most recent products and technologies even before they are in the market
• Be a technical expert in one or more technologies
• Be part of the worldwide leading company in networking with centers throughout the globe
• Be part of a strong technical team
• Work with customers from around the world
• Have access to a specially designed Lab

• You will continuously undergo an intensive and high level training along with Product and Process Training

Life @ Sutherland:
• We offer competitive salary
• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
• Attractive retention bonus scheme
• Rewards and recognition programs
• Trainings following the leading global standards for highest quality of Customer Service and Technical Support
• Structured working environment
• Great office location
• VIP card for discounts in the shops and food places in the mall area where the office is located
• Team Building activities

If the above opportunity excites you, please forward your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted