InterContinental Recruiting
Operations Associate - French

Operations Associate - French

Sofia full-time

Job Description

Operations Associate - French

Sofia, Bulgaria
Our client is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of New York, Plano, San Francisco, London, Paris, Hong Kong and Sydney.

We are seeking career minded and independent individuals for an entry level full-time position of Operations Associate at Back- Office Operations - Sofia, Bulgaria. Prior banking/customer service experience and a college degree in a related field are preferred.

Job Category: Financial Services

Key Duties & Responsibilities:
Perform back office operations, activate accounts, process transactions (withdrawals, transfers, deposits), and post deposits (credit card, wires, online checks, bank checks)
Perform customer service functions and correspond with clients (via phone, live person chat, emails) while providing a one-call resolution for client issues
Liaise directly with Sales team in other locations
Translate business, financial, operational related documents
Other job related tasks and projects as assigned
Experience & Skills:
Must be fluent in English and French (reading, writing and professional conversation)
All candidates must be computer literate with knowledge of Microsoft Office
Proficient user in Excel
Must have prior customer service or financial services experience
Must have excellent written and verbal communication skills and customer service skills
Detail-oriented with a high level of organizational skills
Ability to multi-task and meet deadlines in a fast-paced business environment
Self-starter with the ability to work with minimal supervision
All candidates must be able to maintain confidentiality, determine priorities and follow up in a timely fashion
Must be a team player
Qualifications & Requirements:
Must be flexible to work different shifts based on business needs
BA/BS degree in a related field (preferably Finance, Business Management)
2 years of work experience in a related field would be a plus

A summary of the working conditions:

Opportunities to further develop your skills and potential and grow in a
dynamic multinational company
Competitive remuneration package
Team building events

Working Hours: 40 Hours/per week M-F 09:00 - 18:00 pm

If you are interested, please send your CV via button "Apply".

All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016