Free Technical School
for youngster

For the school:

Leading outsourcing company Convergys organizes free technical training for young people. The course will start on July 1, 2015 and includes:

  • 60 hours of technical learning in Basic OS, Cloud computing and Networking skills
  • Proven professional lecturers
  • Practical directed learning
  • Working language ľ English


Dimitrios Vassilios Skouplios
  • My name is Dimitrios Skouplios and Iĺm with Convergys for the last 7 years. I have experience with most of Consumer and Commercial Microsoft products and not only. I have provided trainings for different Microsoft technologies such as Microsoft Exchange 2007, 2010 and 2013 as well as Active Directory, Hyper-V, Failover Clustering and Networking. I have also up-trained many engineers in various technologies. I have a very deep understanding and knowledge in Computers and IT technologies and specifically in Microsoft products and Iĺm eager to share this knowledge with a positive and optimistic attitude to anyone whoĺs willing to learn. Microsoft products and technologies are everywhere around us. If you want to become a power user with a deep understanding in Microsoft technologies, with the opportunity of becoming part of the Convergys family, I will be very glad to provide you with all the small secrets that will help you excel in the IT business.
Claudia Chis
  • I have been working in Convergys for almost 7 years, being involved in two Microsoft technical projects. During the first 4 years, I focused on developing my knowledge and expertise in various consumer and commercial Microsoft products like Windows Client OS, Microsoft Office, Windows Servers, Exchange Servers, SharePoint Server and Lync Server. Having completed IT courses and gaining certifications assured a constant and successful growth. Over the past 2.5 years I am a Trainer specialized in Cloud Technologies. As I took this role, I committed to share my knowledge using communication skills, encouragement and vast knowledge of learning styles to create welcoming and interactive learning environment for all trainees.


Every Monday, Wednesday and Thursday from 7 pm to 9 pm

Main topics:

  • Networking:
    • DNS
    • IPĺs , MAC Addresses
    • Protocols
  • Operating System:
    • Windows OS
    • Functionalities
    • Troubleshooting tools
    • Mobile versions
    • Windows 10 preview
  • Introduction to Cloud Computing:
    • History
    • Target audience
    • Benefits and disadvantages
    • Costs
    • Types of Implementation - public, private and hybrid
    • Providers
  • Cloud Models:
    • Infrastructure as a service (IaaS)
    • Platform as a service (PaaS)
    • Software as a service (SaaS)
  • Characteristics:
    • Security in the cloud
    • Maintenance
    • Performance
    • Productivity
    • Reliability
    • Scalability
  • Introduction to Office 365:
    • Products included
    • Plans/Subscriptions ľ discussion around the main differences
    • Comparison with competitors offerings
  • Introduction to Exchange Online, SharePoint Online, Skype for Business, Office Pro Plus, Microsoft Azure
  • Office apps ľ Word Online, Excel Online, OWA and others


  • Each participant will acquire knowledge and experience in Basic OS, Cloud computing and Networking skills
  • At the end of the course participants will receive a certificate from Convergys
  • The participants, who successfully finished the course, will receive an opportunity to become a companyĺs employees and to work on Microsoft Office 365 or Avaya projects.
  • The company runs various courses for the new employees, where they can learn additional technical skills.


  • Fluency in German, French or Italian
  • Very good knowledge of English
  • Basic technical skills
  • Logical and analytical thinking
  • Passion for technology
  • The higher technical education is an advantage
  • Desire for professional development

Application deadline: June 26

  • All applicants who meet the requirements will be invited to an admission test, which will be held in the office of Convergys
  • The best 12 will participate in Technical school
  • Classes will be held in the office of Convergys.
The registration period is over! Thank you for the interest.