Astrea was found in 2007 with one principal mission – to be
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a leading in its field multinational company – we are looking for 2-nd Level Technical Support Agent with German, Italian, Turkish, Russian, Czech, Polish, Romanian.
Essential Duties and Responsibilities:
* Excellent command (verbal & written) of German, Italian, Turkish, Russian, Czech, Polish, Romanian;
* Good English;
* Strong verbal communication and presentation skills along with equally strong customer service skills;
* Excellent problem diagnosis and problem solving skills, handling multiple tasks in a fast-paced environment;
* Flexible and open to work on shifts;