Astrea was found in 2007 with one principal mission – to be
different. We transformed this vision into a key driver of our
efforts to be always available when our clients or partners need us
to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – one of the world leaders in the
outsourcing business – we are looking for Assistant Account Manager
with Czech, Italian, Spanish, German, Russian .
Essential Duties and Responsibilities:
* Handle to all related questions to user support and
troubleshooting via phone and/or email;
* Enter and process client orders;
* Act as a liaison between the client and Account Manager;
* Handle to all related questions to user support and
troubleshooting via phone and/or email;
* Handle Quality Assurance issues that may arise with orders;
* Responsible for effective communication and escalation of the
customers requests.
