Our client is a multinational technology company developing its own innovative water solutions. The company is a global leader in advanced pump solutions and a trendsetter in water technology. Due to its expansion, we are looking for a motivated professional to join its talented team of engineers.
Communicate with customers and internal clients to answer their
quotations enquiries, understand their technical question, assess
their needs, and suggest or promote alternative products or
Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.
Use databases or other computerized systems to maintain up-to-date customer records; to track the volume, content, and outcomes of enquiries received; and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry.
Take part in local/International transport organization
Register all activities with customers in the global CRM tool according to company guidelines