Call Center Customer Support Agent
София
длъжност на пълно работно време
От 1000 до 1500 лв.

Call Center Customer Support Agent

София длъжност на пълно работно време От 1000 до 1500 лв.

За нас

PLUTUS LTD is a successful international operation, whose Bulgarian office was first launched in 2016. We are building a dynamic, passionate and caring team of highly creative people. We are currently looking for skilled, money-driven and self-motivated individuals to join our team of professionals.
As we view this role as the face of the company, the job holder will be asked to provide professional, accurate and prompt responses in all customer inquiries.

Отговорности

Your role:

• Listen and respond to customers queries via phone, email and chat.
• Provide accurate, valid and complete information to the clients’ requests.
• Answer customer queries in a timely and professional manner.
• Identify and assess customers’ needs in order to achieve full satisfaction.
• Consult our customers regarding the company’s various services under full confidential and discreet manner.

Изисквания и необходими умения

Job requirements:

• High level of English; both verbal and written.
• Full computer literacy (MS Office, Outlook).
• Availability to work on various shifts (09:00-18:00 / 10:00-19:00 / 12:00-21:00).
• Detail orientated, able to utilize various databases consecutively with good typing skills.
• Demonstrate quality communication skills and exhibit a high level of professionalism.
• Exhibits a strong work ethic, actively work towards excellence & ability to work well under pressure.
• Experience in working in a call-center.

Ние Ви предлагаме

Competitive remuneration package;
• Opportunity to be trained and learn from accomplished leaders;
• Young and friendly multinational working environment;
• Open-minded management team, promoting innovation, personal growth and development;
• Social incentives package;
• Regular team buildings and fully equipped kitchen area.
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