SITEL
над 300 служителя Кандидатстване
Chinese Traditional Technical Support Specialist for Mobile Devices
Sofia
длъжност на пълно работно време
От 2000 до 3000 лв.

Chinese Traditional Technical Support Specialist for Mobile Devices

Sofia длъжност на пълно работно време От 2000 до 3000 лв.

За нас

With over 30 years of industry-leading experience, Sitel Group’s 75,000 associates service over 400 clients – Fortune Global 500 companies as well as local businesses – through its network of more than 150 offices in 27 countries.

Отговорности

Communicate via chat and emails with existing customers in order to find the right solutions for their mobile devices
Give information about the products
Transfer more difficult inquiries to a higher level if necessary
Gain information about what customers expect/want from the client and e.g. identifying customer satisfaction Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied Proactively propose improvements and feedback in processes and ways of working to Team Management / Operations Manager

Изисквания и необходими умения

You are fluent in Chinese (traditional) and English
Have European union working permit or is a student in Bulgaria
The fast developing sphere of mobile communication is interesting for you
You have adequate hard- and software skills
You possess good knowledge of MS Office

Ние Ви предлагаме

Competitive remuneration scheme including monthly performance bonus
Social package including additional healthcare insurance; gift vouchers; social team activities;
To join a young and dynamic team in a multinational environment
Opportunities for long-term professional career
Entitlement to company internal training and development accordingly global standards
Friendly and accessible office location
Open for part-time options
Zaplatomer.bg