At the beginning of 2014 AIG opened a center of excellence in Sofia whose main focus is on supporting the operations of the European business units of the company, as well as optimizing and improving existing processes. We offer you a great opportunity to advance your professional career in a leading global insurance company.
• Serving as first point of contact for claims registration
• Handling and settlement of various insurance claims
• Accepting or denying a claim based on all documentation
• Communicating with customers and other parties (i.e. employer, claimants, third parties)
• Ensuring that full and relevant data received via telephone, post, fax or e-mail is recorded accurately
• Taking pro-active steps to effectively meet customer expectations
• Ensuring that unit’s key performance targets are met