Astrea Recruitment is a company in the Human Resources field. Our
goal is to find the most appropriate individuals for our business
partners.
Our client is one of the world BPO leaders. With contact centers in
more than 20 countries and over 60,000 employees all over the
globe, the company brings nearly a century's worth of expertise
delivering exemplary customer care solutions.
Having overachieved project goals and due to extensive workflow,
our client is currently expanding a project. They need advanced
speakers in English and German, French or Italian.
Key responsibilities:
- Providing highest level of customer support via phone, chat and
e-mail;
- Handling and troubleshooting user support related questions;
- Providing full customer care and making sure no client’s question
is left without an appropriate answer.
