Astrea was found in 2007 with one principal mission – to be
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
One of our clients – a well-known business process outsourcingcompany– is looking for highly-motivated candidatesfor a complex role– Customer Solutions Officer with the following languages: Italian, Spanish, French, Russian, Portuguese, Turkish, Dutch.
Essential duties and responsibilities:
* Providing inbound customer service and executing related administrative tasks;
* Communicating about any possible issues on all support levels;
* Keeping records of customer interactions and transactions;
* Assisting in the process of creating new accounts;
* Cancelor upgrade existing accounts.