Top Skills Recruitment is a recruitment agency established by
professionals with many years of experience in Business Process
& IT Outsourcing. Our higher aim is to find and bring out the
best in our candidates so they can land their desired job and at
the same time deliver high standard services to our clients. We
assist people in their quest for the right career opportunity.
Our client is a publicly traded company on NASDAQ, providing an online trading platform for foreign exchange (forex) and other related services offered to retail and institutional customers worldwide.
We are looking for a Financial Services Representative with English preferably with experience from the Finance/ Banking or Accounting sphere that will be able to work on hybrid shifts Monday to Friday.
• Provide clients with service through email, chat and phone
• Ensure added value services to existing and new customers
• Secure resources and solutions to improve clients’ trading experience and results
• Mediate a variety of situations, conversations and customers with composure and professionalism
• Consistently take initiative to learn about the markets and the Forex industry
• Be a team player and proactively collaborate with the Financial Services Team to manage time, resources, volume and customer feedback