Do you know Ubisoft and their hits like, Tom Clancy’s Splinter
Cell, Assassins Creed, Watch Dogs or Far Cry? Why not play and get
paid? Want to play best Games before they have been introduced on
Are you ready for your next dream job as a Gaming Support Advisor? Join our team in Varna.
Varna is absolutely fabulous place, famous for their MTV annual beach party on one of most beautiful white beaches in the world, as well it has very affordable prices.
This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company.
With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages.
Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few.
They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
• Excellent written and spoken level of German.
• To handle PC/Console gaming issues by providing solutions to the gamer’s cases via email;
• To handle the communication with the gamers in a professional manner, taking ownership of their cases, and deliver an exceptional customer experience with every interaction;
• To provide accurate, valid and complete troubleshooting by following the right processes and using the right tools;
• To contribute positively towards the achievement of individual and team performance targets, Service Levels, and Customer Satisfaction Surveys;
• To develop a deep knowledge of our client’s products and process;
• To support the extended teams, new projects and the wider business as and when required;
• To show flexibility to work shifts as needed with an understanding for the demands of the business and our clients.