IT Support
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IT Support

София длъжност на пълно работно време

За нас

PFSweb is a leading Global Commerce Service Provider, enables brands and specialty retailers to achieve their commerce goals. As an eCommerce solutions provider, we combine consulting, agency, technology, and operations to deliver unique and branded customer experiences, creating Commerce Without Compromise. PFSweb employs more than 1,200 professionals and view our people as our greatest competitive advantage. We are a dynamic, high-growth, full service commerce and multichannel outsourcing solutions provider looking for the best and the brightest to work in our fast paced, entrepreneurial team environment.
For our newly opened office in Sofia, Bulgaria WE'RE RECRUITING TALENTS TO JOIN US.


Key Responsibilities

- Implementing and maintaining the strategy for the company infrastructure development and architecture (incl. hardware and software technology, integration of technologies, number of PCs, distributions of the PCs, Servers, network, communication and other equipment);
- Ensuring and implementing IT security measures. Install and maintain system protection systems, anti-virus programs;
- Assisting end- users to diagnose and solve their technical hardware and software problems;
- Monitoring system performance and providing security measures, troubleshooting and maintenance as needed;
- Identifying, analyzing and troubleshooting issues in the IT infrastructure;
- Supporting and updating of system software, system and network;
- User administration (setup, maintaining and closing user accounts);
- Monitoring the internet connection, its reliability and continuity; monitors the volume and the type of the internet traffic to and from the company with the goal to prevent unauthorized access;
- Maintaining the peripherals, such as printers, that are connected to the network;
- Monitoring the computer and information equipment and network;
- Implementing new computer programs in the network and computers;
- Periodically reviewing the equipment and renew the old and depreciated parts;
- Developing and writing procedures for installation, use, and troubleshooting of communications systems and equipment hardware and software;
- Constantly following the new tendencies in the IT field;

How would you like to be part of a culture that embraces your talents and provides the self development tools you need to meet your career goals? Get ready to kick start your career with PFSweb!
Apply now and send your resume in English at We thank all interested applicants, but only short listed will be contacted. All applications will be treated in strict confidentiality

Изисквания и необходими умения


• Education – University degree in the field of the computer science; technical or engineering profile … or equal by experience;
• Minimum 2 years’ experience in such position, preferably in international company;
• Very good knowledge in the network and computer technologies, software applications
• Good knowledge of English both verbally and in writing;
• Analytical thinking and problem-solving skills;
• Good communication skills;
• Strong organization skills, effective time management, prioritization, multi-tasking ;
• Ability to work in cross-border teams;
• Self-confident; ability to ask assistance and share knowledge;
• Flexible/ adaptive;
• Be responsible and accountable;,
• Able to strictly respect the confidentiality rules.

Technical knowledge

• Windows Client OS (Windows 7, 8, 8.1, 10);
• Windows Server OS (Windows 2012R2);
• Microsoft Applications (Office, Project, Visio)
• Cisco experience is a plus (switching / wireless / security);
• General Hardware knowledge (laptop

Ние Ви предлагаме

• Training & certification on Demandware
• Very competitive salary
• Work for international company having office all over the world
• Work with the largest global brands and retailers
• Options for career development
• Social & other benefits
• Friendly atmosphere
• Work life balance