Technementals Technologies (Bulgaria) EAD
50 - 300 служителя Кандидатстване
Junior IT Support Technician
длъжност на пълно работно време

Junior IT Support Technician

София длъжност на пълно работно време

За нас

Technementals Technologies (Bulgaria) EAD is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the world's largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.


We are looking for a self-motivated junior desktop technician. As a member of our IT team, you will primarily support Microsoft Office products based in our Sofia offices. You will also provide support for video and audio conferencing, incident and request handling, basic LAN/WAN troubleshooting, remote access support, and other IT responsibilities including new desk installation and internal moves of PC hardware. Your technical knowledge will allow you to provide day-to-day First Line Support for our end users.

Main Responsibilities:
• Full time IT support for the Bulgarian office, responsible for desktops, peripherals and other IT equipment
• Remote support for other offices in EMEA using remote software tools and email

Изисквания и необходими умения

Requirements for the position:
• Bachelor degree in a related area
• Previous experience with helpdesk and application support preferred
• Good problem solving, excellent written and verbal communication and interpersonal skills
• Comfortable with TCP/IP, DNS and DHCP
• Basic knowledge of Active Directory
• General knowledge of PC hardware and experience of troubleshooting PC issues and printers is
• Strong desire to learn new skills, expand upon and improve existing ones
• Detail oriented with the ability to work in a fast-paced, team-oriented environment
• Fluency in English

Ние Ви предлагаме

Benefits include:

• Additional Health Insurance
• Sports Cards
• Office location close to a metro station and a mall
• Dynamic and friendly work environment
• Opportunities for growth in the company
• Team outings and corporate events