We are a global payment technology company with extensive growth plans for Europe, Asia and American markets. Listed in the London Stock Exchange, SafeCharge has been in the payments industry for more than a decade providing technology-based innovative payment solutions to a broad range of blue chip clients. Our offices are spread across EMEA and recently established our APAC and North American operations.
SafeCharge is expanding and we are looking for a tech support agent
to join our international team. To fit in this role, you should be
willing to work the following shift 12:00 – 21:00 PM (Mon-Fri).
• Providing Tier 1 technical support services to clients by phone and email;
• Alerting the NOC and production teams about technical complains and incidents effecting company's customers;
• Responding to events and various technical problems in real time on daily basis;
• Tracking the events until problems are resolved, contacting the relevant factors in the organization when needed.