TELUS International Europe
Wargaming Player Support Specialist with Czech and English
София
длъжност на пълно работно време

Wargaming Player Support Specialist with Czech and English

София длъжност на пълно работно време

За нас

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Отговорности

We challenge you to be part of the cool and fun team of WARgamers!

What will be your daily challenges?

Ensure player satisfaction by responding timely and accurately to player’s complaints and disputes
Perform investigation and documentation of game exploits, bugs and similar other issues pertaining to online gaming world
Ensure all players adhere to gaming rules and regulations
Manage gaming operations and report game status to management on daily basis
Monitor disturbances and imbalances during games and provide corrective solutions

What are our expectations?

Very good level of Czech language & good level of English
Keen on playing games
Understanding of Player Support

What we offer:

A stable job and career development opportunities
Attractive salary
Flexible working schedule
Great office at top location
Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office and many more)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral Bonuses

Let’s play this game together!

SEND US YOUR CV!

By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!

Изисквания и необходими умения

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