Arabic Customer Support Representative
длъжност на пълно работно време

Arabic Customer Support Representative

София длъжност на пълно работно време

За нас

C3i Solutions is a business process outsourcer specializing in global, high-touch consumer, patient and end user engagement. Our network of global contact centers provides unparalleled, 24/7, multi-lingual support to customers in over 175 countries. Since we had opened an office in Sofia in 2005, we are constantly attracting talented people and help them develop their potential.

To ensure the expansion of our Operations Centre in Sofia, Bulgaria we are now looking to recruit an ARABIC speaking CUSTOMER SUPPORT REPRESENTATIVE.


The CUSTOMER SUPPORT REPRESENTATIVE is a direct link between the company and the customers located around the globe, looking for service. The function of the position is to help customers by providing information and guidance over the phone and via email.

Main responsibilities:
• Provide comprehensive support to pharmaceutical companies and life-science organizations personnel (doctors, nurses, patients, sales force, etc.) in French and English.
• Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care.

Изисквания и необходими умения

• Fluency in both Arabic and English
• Excellent interpersonal and communications skills
• Willingness to learn and obtain new skills and competencies
• Availability to work on shifts
• Ethics, Team work and Positive attitude
• High school diploma
• Knowledge of MS Office, Windows and Internet applications

Ние Ви предлагаме

• Opportunity to practice your foreign language skills
• Professional on-boarding and on-going trainings
• Real opportunities for career progression with leading US Company
• Competitive salary and performance bonuses
• Social benefits package
• Possibility to combine work and study
• Vibrant environment

Are you willing to build up your career with us? - We’ll be happy to receive your resume in English!

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** Only candidates selected for interview will be contacted.