60K is the largest independent outsourcer not only in Bulgaria but
on the Balkans as well. Our company is a true story of how dreams
come true and proves that as long as people work together as a team
and put their best efforts nothing is unachievable.
Through the years of success and growth we have achieved more than we have ever expected thus accomplishing fully our mission statement “60K promises to provide service that exceeds the expectations of our Clients, their Customers and our Staff”. Led by the fact that Happiness and Success is easy to achieve when you work with great Professionals and true Friends, we built 60K as the Place Where All the Happy People Work providing our employees with a large scale of options for both personal and professional development.
Striving to become a world leader in putting people first in their Customer Experience, we developed internally a strong management team that currently is in charge of the operations for five global clients’ projects who are known as worldwide leaders in their area of operations. As a professional outsourcer and a reliable business solutions provider, we are boosting the performance of some of our smaller boutique clients as well, which makes the total number of ten amazing successful projects within 60K presented everyday by 1400 amazing people from our Sofia and Plovdiv based offices.
Due to our company and operational expansion, we are looking for
talented professionals and enthusiasts who are eager to become the
face of our international business and present our clients’ global
brands worldwide by being part of a global international team.
Become part of our Award winning team on the position of a
GERMAN AND ENGLISH SPEAKING CUSTOMER SUPPORT REPRESENTATIVE
You will be required to represent 60K and our Client on a top level providing high quality customer support services via telephone and/ or e-mail. You will be involved into our dynamic and professionally structured business process and will be responsible to keep up with the level of customers’ satisfaction expectations. Your day-to-day tasks will be focused on providing excellent customer support services meeting our clients’ service level agreements.
• To provide excellent support and customer care services to the end users of our Client;
• To be able to react on customers’ requests promptly and in a professional manner;
• To operate correctly with our Client’s internal software programs and applications;
• To be able to meet 60K requirements concerning high quality services provision.