Pontica Solutions is a Stevie® award winning BPO company that offers great opportunities for young professionals. We have managed to create a sustainable and people-oriented team and to concentrate our expertise in quality. Our client is an industry leading provider of online payment solutions. Using the latest security and fraud protection technology, we provide customers with a fast, secure way of transferring funds so they can make online purchases safely. If you want to build a successful career in client services and account management, we encourage you to read the details below and apply for the open position.
Develop and maintain relationships with customers mainly over chat
Ensure clients receive the highest level of customer service at all times.
Execute an organized, efficient and structured working process
Meet predetermined targets and represent the company in a professional manner.