Top Skills Recruitment is a recruitment agency established by
professionals with many years of experience. Our higher aim is to
find and bring out the best of our candidates so they can land
their most desired job and at the same time deliver high standard
services to our clients.
Licenses awarded to Top Skills Recruitment Ltd.
License for recruitment services for Bulgaria issued by the Ministry of Labor and Social Policy: № 2399 / 15.11.2017.
License for recruitment services for abroad issued by the Ministry of Labor and Social Policy: № 2477 / 12.03.2018.
License for administration and protection of personal data issued by the Commission for the protection of personal data: № 432025 / 23.10.2017
Our client is a German leading cloud platform for managing payments and cash flows of large corporations. For their office in Sofia, we are seeking an experienced customer support specialist with fluent German and English to join their team for the planning and implementation of onboarding projects for international clients.
You will work closely together with the clients, advising and supporting them with the implementation and rollout of solutions in the areas of payments and payment factory as well as bank relationship management.
• Act as the first point of contact for corporates and resolve
customer’s inquiries in an efficient and quick manner (via phone or
• Report on system bugs and general problems experienced by the customers to the responsible departments
• Provide product training to new customers
• Possess in-depth knowledge of the products
• Work closely with the Product Owners and Business Analysts to optimize product portfolio