Top Skills Recruitment Ltd.
Back Office Associate with German
Sofia
full-time

Back Office Associate with German

Sofia full-time

About us

Licenses awarded to Top Skills Recruitment Ltd.

License for recruitment services for Bulgaria issued by the Ministry of Labor and Social Policy: № 2399 / 15.11.2017.
License for recruitment services for abroad issued by the Ministry of Labor and Social Policy: № 2477 / 12.03.2018.
License for administration and protection of personal data issued by the Commission for the protection of personal data: № 432025 / 23.10.2017

We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our clients Sofia based office, which operates as a back office since 2012 and currently employees over 90 people in the following departments: General and Institutional Operations, Compliance, Accounting and Product Development.

Responsibilities

• Processing and activating new currency trading accounts
• Reviewing client applications and supporting documentation
• Back office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks)
• Customer service and correspondence (primarily via email)
• Translating documents, templates and communicating with foreign language/English speaking clients

Requirements and necessary skills

• German - Excellent (written and verbal)
• Fluency in English – (written and verbal)
• Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
• Prior operational/back office experience or customer service a plus
• Superior customer service skills
• Detail-oriented with a high level of organizational skills
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
• Self-starter and able to work with minimal supervision
• Able to maintain confidentiality

40 hours per week, Monday – Friday 9am-6pm

If you are interested, please send us your CV in English.
All applications will be treated as strictly confidential and only short-listed candidates will be contacted.