CTeam EOOD
Technical Support Specialist with English and French
Sofia
full-time

Technical Support Specialist with English and French

Sofia full-time

About us

CTeam is a recruitment agency, part of a regional group of companies, offering wide range of services in the field of human resources management, combining the best international practices and knowledge of local market.

Responsibilities

For one of our clients, a leading company in the field of B2B services, we are looking for a highly self-driven and motivated individual in the position of:

Technical Support Specialist with English and French

Requirements and necessary skills

Key Responsibilities:
• Record support requests prioritizing and escalating as required;
• Handle all incoming customer email and telephone inquiries and requests;
• Communicate with clients and keep them informed;
• Operate fluently with company software and applications;
• Assist the implementation of a Support Knowledge Base;
• Project a professional company image.

Requirements:
• Relevant University Degree;
• Previous experience on a similar position will be an advantage;
• Very good level of English and French - (B2 or higher);
• Knowledge of invoicing/accounting packages;
• Strong analytical and problem-solving skills;
• Excellent communicational and soft skills;
• High level of computer literacy.

We offer

The company offers:
• Professional training in an international atmosphere;
• Opportunities for professional development in a dynamic environment;
• Young and enthusiastic team;
• Competitive remuneration package.

To apply, please send your CV in English. Only short-listed candidates will be contacted. All candidates will be treated in strict confidentiality.

CTeam is licensed by National Agency of Employment, license N 1881/18.05.2015