Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.
Our client is pleased to be working with a phenomenal forward
thinking business that is currently going through significant
growth. The role is working within a busy professional telecoms
based call centre, focusing on customer service to existing
You must have strong communication skills, face to face and over the telephone, and have the ability to deal with pressurised situations calmly and efficiently. You must be confident and possess empowerment to make decisions to resolve any customer situation directly.
* Identifying and effectively resolving clients’ requests and problems;
* Research customer inquiries using the appropriate technologys;
* Provide telephone and/or data entry support;
* Prepare and issue invoices related to sales;
* Processes cash payments;
* Provides account summaries by phone or in written form,
* Answers in coming telephone calls, e-mails and chat sessions in a prompt, professional and friendly
* Fluent in Dutch and French or Italian and English;
* English at level C1;
* Positive attitude;
* Team player.
Our client’s offer:
* Temporary full time job in a creative motivating environment;
* Opportunities for development;
* Challenging work in an young and dynamic team;
* Attractive salary and bonus scheme.
If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N DG_BSR).
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).