Top Skills Recruitment Ltd.
Gaming Support Agent with Italian and English
София
full-time
Between 1500 and 2000 bgn

Gaming Support Agent with Italian and English

София full-time Between 1500 and 2000 bgn

About us

Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best of our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity.

Responsibilities

• Speak fluently Italian and English
• Excellent computer skills
• Interest in the gaming world and desire to adapt your knowledge regarding game innovations
• Excellent interpersonal and communication skills
• Ability to multi-task, prioritize and manage the time effectively
• Previous experience in customer service or gaming experience will be considered as an advantage.

Requirements and necessary skills

• Help gamers across Europe mainly over chat and email
• Differentiate the cases of different players in order to provide each of them with the best experience
• Implement structured and efficient working process
• Meet the fixed targets and represent the company in a professional manner.

We offer

• An excellent remuneration package
• Trainings and extensive performance improvement programs
• Exclusive discounts & offers
• Additional health insurance and other social benefits
• Great opportunities for career growth
• Excellent business environment and a friendly office atmosphere
• An open-minded Management team
• Employee referral bonuses
• Flexible shifts