ServiceSource International Bulgaria EOOD
German Speaking Renewal Sales Representative
Sofia
full-time

German Speaking Renewal Sales Representative

Sofia full-time

About us

ServiceSource (NASDAQ:SREV),the global leader in customer revenue growth and retention solutions, is further expanding its global presence as it announces a new service delivery center in Bulgaria. The state-of-the-art facility will be located in the capital city of Sofia, and will complement ServiceSources existing European centers in Dublin and Liverpool. This expansion, which will provide needed additional capacity for delivery of the companys increasingly popular Revenue Lifecycle Management (RLM) solutions, will also further increase the companys regional delivery capabilities.

Responsibilities



Responsibilities:

Achieve your quota by selling product/service renewals for some of the most recognized technology companies, may offer upsell opportunities when applicable
Work within an established customer and own a dedicated territory
Develop the expertise to provide accurate monthly/quarterly sales forecast
Acquire invaluable experience updating and managing your opportunity pipeline in the latest CRM technology
Collaborate with other Renewal Sales Reps and management to optimize sales processes
High volume of customer contacts through phone and email each day
Effectively partner and build relationships with external clients
Will manage basic objection handling with customers
Must have excellent product knowledge

Requirements and necessary skills

Renewal Sales Representatives will call existing customer base of the assigned account. In this role you will cultivate relationships with client contacts. Depending on the client engagement, our role may involve up-selling customers to additional services. Renewal Sales Representatives will provide sales forecasting and submit requests for customer quotes, perform customer research, and update account notes in our customer relationship management (CRM) system.

Qualifications:

9-12 months of prior experience working in a customer service or sales capacity required
University degree preferred
Fluent in German & English
Ability to work in a fast paced environment required
Working knowledge in Microsoft Excel and Outlook
Aptitude to learn new technology is required
Must have excellent communication skills (verbal, written)
Excellent organizational and time management skills

Competencies:

Highly competitive; goal & achievement oriented
Desire to achieve results and advance through a fast growing organization
Possess highly effective verbal and written communication skills
Proven ability to form strong business relationships
Discipline around following processes
Ability to solve complex problems
Customer focused mentality
Successful behaviours include:
o Assertive
o Persistent and resilient
o Confident
o Organized
o Highly engaging and sociable

We offer


Company offers:

Competitive remuneration package
Best of class office environment
Regular business hours shifts
No inbound calls
Happiness programs
Professional and positive working environment
Multicultural and multilingual atmosphere

If you think that No Mission is impossible you should meet our team, because We Make Things Happen While Having Fun.
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