Top Skills Recruitment Ltd.
Operations Associate with English

Operations Associate with English

Sofia full-time

About us

Our client is a leading provider of online foreign exchange (Forex) trading platform, CFD trading and other related services offered to retail and institutional customers worldwide. It is a publicly traded company on NASDAQ.

We are seeking for career minded, motivated and dynamic individuals preferably with background in the field of finance for the position of Operations Associate with English..


• Processing and activating new currency trading accounts
• Reviewing client applications and supporting documentation
• Back office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks, bank checks)
• Customer service and correspondence (primarily via email)
• Translating documents, templates and communicating with foreign language/English speaking clients
• Projects and miscellaneous assignments

Requirements and necessary skills

• Fluency in English - (written and verbal)
• Computer Proficiency - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet.
• Prior operational/back office experience or customer service a plus
• Excellent written and verbal communication skills
• Superior customer service skills
• Detail-oriented with a high level of organizational skills
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
• Self-starter and able to work with minimal supervision
• Able to maintain confidentiality
• Determine priorities and follow up in a timely fashion

We offer

• Excellent remuneration package
• A bright, modern and exciting place to work, with excellent staff facilities
• Opportunity to grow within the company
• Training programs offered by the company
• Holiday & late shift pay
• Voluntary Medical plan and life insurance
Start Date: ASAP
Location: Sofia
Hours: Full time, 40 hours per week, Monday – Friday

Key words: Operations Associate/ English

If you are interested in this position, please send us your CV in English.
All applications will be treated as strictly confidential.
Only short-listed candidates will be contacted.

Top Skills Recruitment Ltd. has a license for recruitment services for Bulgaria issued by the Ministry of Labour and Social Policy: № 2399 / 15.11.2017.
License for administration and protection of personal data issued by the Commission for protection of personal data: № 432025 / 23.10.201
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