Astrea Recruitment is a company in the Human Resources field. Our
goal is to find the most appropriate individuals for our business
No one understands gaming better than gamers.
We are looking for the right balance between knowledge of games and an ability to deliver great customer support.
For one of our client we are searching for - Gaming Support Associate with German, French, Italian, Spanish, Portuguese, Dutch, Polish.
* Responds to customers inquiries in a prompt, professional and friendly manner. Provides information and troubleshoots to solve customer problem;
* Knowledge of games and an ability to deliver great customer support;
* Providing support via e-mails and chat sessions in a prompt, professional and friendly manner;
* Following client documented call flows, data entry requirements and complaint management processes.