EXL
more than 300 служителя Apply
IT Support Desk Executive
Sofia
full-time

IT Support Desk Executive

Sofia full-time

About us

We are a leading Business Process Solutions company helping Global 1000 companies in multiple industries including insurance, banking, financial services, utilities, transportation and travel. Our solutions integrate our knowledge and experience in Decision Analytics, Financial & Risk Management, Operational & Process Excellence, Re-engineering and Integrated Transaction Processing to provide our clients excellent service and long term financial value.

EXL (NASDAQ: EXLS) is a U.S. company that was incorporated in 1999. Our headquarters are based in New York City, we have 25k+ employees globally operating out of 35+ state-of-the-art global delivery centers.

As EXL continues to grow in Bulgaria and Europe, we are now seeking talented professional for the position IT support desk on a FullTime employment. This role is primarily responsible for providing field support to business operations, monitoring and Level 1 support for all Network, Server and desktop resources to prevent any adverse impact on production.

Responsibilities

We are a leading Business Process Solutions company helping Global 1000 companies in multiple industries including insurance, banking, financial services, utilities, transportation and travel. Our solutions integrate our knowledge and experience in Decision Analytics, Financial & Risk Management, Operational & Process Excellence, Re-engineering and Integrated Transaction Processing to provide our clients excellent service and long term financial value.

EXL (NASDAQ: EXLS) is a U.S. company that was incorporated in 1999. Our headquarters are based in New York City, we have 25k+ employees globally operating out of 35+ state-of-the-art global delivery centers.

As EXL continues to grow in Bulgaria and Europe, we are now seeking talented professional for the position IT support desk on a Full Time employment. This role is primarily responsible for providing field support to business operations, monitoring and Level 1 support for all Network, Server and desktop resources to prevent any adverse impact on production.

Requirements and necessary skills

Skills:
o Specific domain knowledge
o Good troubleshooting skills
o Experience with MS appliances
o AD Services with Windows Server certification is a plus
o MS Windows Server certification is a plus

Education Requirements:
o Technical major studentdegree or related


Work Experience Requirements:
o At least 2 year in a similar role. Exposure to enterprise architecture is an advantage

We offer

EXL Offers:
Great office location
Employee referral bonuses
Positive working environment (Relax zones, PlayStation, Table tennis, and billiard corners)
Excellent social benefits (Additional health insurance, food vouchers, Transportation allowance, and Sport Pass card)
Special benefits for our team members (yoga classes and massages in the office)
Standard working time: Monday – Friday.
Professional development and career path in EXL.
If we have managed to catch your interest, please submit your resume in English using the applying tool.
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