Astrea was found in 2007 with one principal mission – to be
different. We transformed this vision into a key driver of our
efforts to be always available when our clients or partners need us
to advise and guide them in taking important decisions.
For one of our clients – a leading multinational company– we are looking for Customer Relations Specialist with Chinese, Indonesian, Vietnamese or Mandarin.
We’re looking for individuals who can engage with the customers, enhance their experience and exceed their expectations
Essential Duties and Responsibilities:
* Be the first point of contact for existing and new customers when they contact the company by telephone and email;
* Delivering an outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way;
* Work closely with other teams for goals and objective alignment;
* Building relationships with customers by truly listening to their needs – and supporting them with the products and services that are right for them.