Holiday Inn Sofia
Front Desk Agent - night shifts
София
full-time
Between 1000 and 1500 bgn

Front Desk Agent - night shifts

София full-time Between 1000 and 1500 bgn

About us

At Holiday Inn® Hotels & Resorts our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
At Holiday Inn we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
Holiday Inn Sofia is a franchise hotel of IHG, operated and owned by Meridian Hotels Bulgaria EOOD.

Location: 111 Alexander Malinov Blvd., Business Park Sofia, Mladost 4,

next to SUBWAY STATION "BUSINESS PARK SOFIA".

Responsibilities

The Job:

- Front Desk Agent (night shifts) is responsible to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner;
- To give particular attention to all guests’ requirements;
- To ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night;
- The position reports to the Front of House Manager;
- The main duties are to ensure the safety of guests, to post, balance and provide the accurate and timely completion of the Front of House Night Audit functions and end-of-day hotel tasks during the hours of 10:30 pm – 7am.

Requirements and necessary skills

We are looking for:

- Friendly Attitude and willingness to work
- Exceptional Customer Service orientation
- Previous experience in a similar position is considered as an advantage
- Excellent communication skills
- A strong Team player
- Fidelio/ Opera knowledge is considered an advantage

We offer

In return, the Holiday Inn Sofia will give you a competitive salary and benefits package - food, uniform and hotel discounts worldwide, as well as opportunities to learn new skills and grow your career.
On top of this, you’ll join a great team that makes work fun, so you will feel motivated to come to work every day. If this sounds like the perfect move for you, please send us your CV and a recent photo.
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