MAPX LTD is one of the biggest growing Marketing agency for Forex
Trading Company on the Capital market. Supporting platform is a
global online Forex broker, which offers some of the tightest
spreads in the market for Forex trading, through its in and
user-friendly trading platform, based on the web. We are one of the
best leading investment advisor, specializing in personal wealth
management and growth. Our clients are our top priority, and form
the core of our business policies.
We are looking for a person with fluent English, previous experience as Compliance and Customer Support in Forex!!
Candidates with background experience more than one year would be considered with higher priority!
• Proactive communication with customers to increase customer retention and value.
• Build and maintain relationships with clients.
• Keep close communication with upper management and follow up with upcoming cases.
• Discuss financial markets and major factors and make connection between them.
• Updating record database and gathering required information/documents from customers.
• Verifying customer details and keep track record via CRM, KYC and other reports.
• Handling customers’ accounts, solving account problems and providing information via emails, telephone and on-line chat.