Astrea Recruitment is a company in the Human Resources field. Our
goal is to find the most appropriate individuals for our business
For one of our clients – we are seeking for positive, professional, energetic, and detail-oriented individuals to ensure complete customer satisfaction for the role of: Wholesale Travel Associate with German, French, Italian, Russian, Spanish, English, Polish.
Essential Duties and Responsibilities:
* Delivering top notch customer service via phone, email and chat in German, French, Italian, Russian, Spanish, English, Polish;
* Manage telephone calls regarding flight connections, flight reservations, telephone check-in, accommodations, tours, activities, generating and distributing quotes, securing payments and booking the trips;
* Manage new and existing reservations;
* Follow up customer requests and make sure that no customer is left without care and appropriate answers.