Logical Recruitment Partners
Italian Speaking Customer Service Agent
Varna
full-time
Between 1500 and 2000 bgn

Italian Speaking Customer Service Agent

Varna full-time Between 1500 and 2000 bgn

About us

Do you like cars?
Is your written and spoken Italian on excellent level?
Is your English on intermediate level
Why not join us in Varna in Bulgaria?
Varna is absolutely fabulous place, famous for their MTV annual beach party on one of most beautiful white beaches in the world, as well it has very affordable prices.
This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.

Responsibilities

• Using empathy/positive language when answering questions while they’re browsing our website.
• Helping each customer find their ideal car.
• Spotting opportunities to provide information that your customer may require at a later stage.
• Dealing with requests between booking and pick-up.
• Conducting post-travel investigations after the rental has finished.
• Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
• Resolving any issues that customers may encounter during renting a car.

Requirements and necessary skills

• Is able to communicate freely in Italian via phone, email, chat or social media.
• Is passionate for providing the best customer service
• Takes ownership of their work and multi-tasks well
• Is a problem solver and is able to flex to different customer profiles

We offer

In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.
As well as an excellent salary of 900-950 Euro per month.
A relocation package available for everyone coming from abroad
Zaplatomer.bg