Astrea Recruitment was found in 2007 with one principal mission –
to be different. We transformed this vision into a key driver of
our efforts to be always available when our clients or partners
need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
Our client is a company, specialized in providing professional sales and customer support to leading IT companies.
Due to expanding its Varna based team our client is currently looking for highly motivated and energetic individuals whose role would be providing professional shared hosting support to German or Russian speakers for Back Office Support clients (non-voice service).
* Responsible for tracking and reproducing customer problems.
* Communicating and assisting Level 1 Support team.
* Providing technical support via e-mail and chat.
* Providing full customer care and making sure no client’s question is left without an appropriate manner.