Astrea was found in 2007 with one principal mission – to be
different.
We transformed this vision into a key driver of our efforts to be
always available when our clients or partners need us to advise and
guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a leading multinational company– we are
looking for Customer Service Advisor with English.
We’re looking for individuals who can engage with the customers,
enhance their experience and exceed their expectations
Essential Duties and Responsibilities:
* Be the first point of contact for existing and new customers when
they contact the company by telephone and email;
* Delivering an outstanding customer service by successfully
responding to questions and queries, showing your passion and
dedication along the way;
* Work closely with other teams for goals and objective
alignment;
* Building relationships with customers by truly listening to their
needs – and supporting them with the products and services that are
right for them.
