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Claims Specialist with English

Claims Specialist with English

Sofia full-time

About us

At the beginning of 2014 AIG opened a center of excellence in Sofia whose main focus is on supporting the operations of the European business units of the company, as well as optimizing and improving existing processes. We offer you a great opportunity to advance your professional career in a leading global insurance company.



Serving as first point of contact for claims registration
Handling and settlement of various insurance claims
Accepting or denying a claim based on all documentation
Communicating with customers and other parties (i.e. employer, claimants, third parties)
Ensuring that full and relevant data received via telephone, post, fax or e-mail is recorded accurately
Taking pro-active steps to effectively meet customer expectations
Ensuring that units key performance targets are met

Requirements and necessary skills


Work experience in customer service is preferred but not essential
Excellent English language skills
Effective communication verbal and in written
Ability to organize and prioritize own workload effectively
A strong team player with ability to share workload, advice and experience within a team
Fresh graduates are encouraged to apply

We offer

Company offers:

Opportunity to advance your career within an international organization global market leader in insurance business
Competitive salary
Excellent social package
Ability to work from home two or more days per month
Friendly and professional work environment
Fun and relax zones table tennis, PS4, foosball
Regular team events
New office near Joliot Curie metro station

If you are interested in this opportunity, please, send your CV. Only short-listed candidates will be invited to an interview. All applications will be treated in strict confidentiality.