Astrea Recruitment
20 - 50 служителя Кандидатстване
Fluent in either German, French, Dutch, Italian, Spanish, Portuguese, Romanian, Polish, Russian
София
длъжност на пълно работно време

Fluent in either German, French, Dutch, Italian, Spanish, Portuguese, Romanian, Polish, Russian

София длъжност на пълно работно време

За нас

Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.

No-one understands gaming better than games themselves. In our case, the level of experience with games matters less than your passion to help people all around the world have an outstanding gaming experience through a great customer service delivery. This is namely what one of our partnering companies – a multinational BPO leader – is looking for. Do not worry – they will take care of shaping you into a multilingual customer support gaming star!

Отговорности

Here’s how your normal working day would look like:
* Respond to customers inquiries in a prompt, professional and friendly manner.
* Provide information and troubleshoots to solve customer problem;
* Knowledge of games and an ability to deliver great customer support;
* Providing support via e-mails and chat sessions in a prompt, professional and friendly manner;
* Following client documented call flows, data entry requirements and complaint management processes.

Изисквания и необходими умения

For all this you will get:
* A creative and motivating workplace environment;
* An attractive salary and a bonus scheme according to the European standard!
* An amazing opportunity to develop yourself professionally and personally in a dynamic team.

Ние Ви предлагаме

Already excited? Here’s what you’ll need to demonstrate first:
* Fluency in German, French, Dutch, Italian, Spanish, Portuguese, Romanian, Polish, Russian at least C1 lvl);
* Good English(B1 lvl);
* Positive attitudetowards the client and the company;
* Interpersonal and teamwork skills.


We understand this opportunity looks better than most temporarily nice things – a bar of chocolate or a hot bath – but do not forget to send us your CV first and be patient! We’ll contact the documentarily approved candidates in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
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