Excellent opportunity for someone who is passionate about clothing, knows brand like Wrangler, Lee or Rock & Republic . This great opportunity is in Sofia. Sofia capital city of Bulgaria . This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
- Deliver a high level of customer service by:
* • Using empathy/positive language when answering questions while they are browsing our website.
* • Helping each customer find their ideal piece of clothing
* • Spotting opportunities to provide information that your customer may require at a later stage.
* • Dealing with requests between booking and pick-up.
* • Consistently create encouraging experiences for our customers, whether they’re buying online/over the phone.
* • Resolving any issues that customers may encounter during purchase of clothing.