Genius Sports Services EOOD
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Workforce Scheduling Team Lead
Sofia
full-time

Workforce Scheduling Team Lead

Sofia full-time

About us

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

Workforce Scheduling Team Lead

As a Workforce Scheduling Team Lead within Workforce department you will oversee scheduling operations, workforce allocation, capacity planning, and operational efficiency across our teams. This role is critical in ensuring that the right resources are in place at the right time to support business priorities. In this role, you will partner closely with stakeholders to optimize scheduling, balance workloads, and contribute to strategic workforce planning.

Responsibilities

Main Responsibilities:

• Manage the Workforce Scheduling Team and ensure smooth day-to-day operations.
• Oversee allocation across projects, shifts, and business units to guarantee coverage and efficiency.
• Monitor staffing capacity and proactively tackle variances, shortages, or surpluses.
• Partner with Operations, HR, WFM, and stakeholders to align resource planning with business needs.
• Deliver data-driven reports on resource utilization, scheduling performance, and forecasting to leadership.
• Identify and implement process enhancements that boost scheduling efficiency and workforce distribution.
• Uphold internal policies and external regulations in scheduling and workforce management.

Requirements and necessary skills

Required Skills:

• You write and speak clearly, confidently, and professionally.
• Experience in workforce, resource planning, operations, or scheduling management.
• Skilled at managing and motivating teams in a fast-paced environment.
• Strong problem-solving abilities with sharp attention to detail.
• Comfortable working with data, forecasts, and reporting tools to guide decisions.
• Effective at engaging stakeholders and building collaborative relationships.
• Calm under pressure, quick to adjust to change, and confident in decision-making.

We offer

Our Benefits:

25 days per year
Christmas to New Year off
World mental health day off
Enhanced maternity paternity leave
Volunteer day
Medical, dental & vision cover
Mental wellbeing support and EAP
Numerous in-house courses
Access to a world class learning platform
Budget for external courses
Compliant with country specific retirement savings
Sports and social events and clubs
Workcation (1 month working from anywhere in the world)
Electronic food vouchers: sport and transport allowance

Contact Information

Phone: +359877965440 / +359882037606