Call center Compliance Specialist
Sofia
full-time

Call center Compliance Specialist

Sofia full-time

About us

PLUTUS LTD is a successful international operation, whose Bulgarian office was first launched in 2016. We are building a dynamic, passionate and caring team of highly creative people. We are currently looking for skilled, money-driven and self-motivated individuals to join our team of professionals.

Responsibilities

What will you do?

• Verify confidential data in accordance to internal protocols, including but not limited to personal identification documents, credit cards, bank statements etc.;
• Perform policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical or improper conduct;
• Communicate with new clients throughout all the provided channels and provide required assistance in order to convert client’s accounts to full verification;
• Collaborate with other departments for directing compliance issues to appropriate existing channels for resolution;
• Identify potential areas of compliance vulnerability and risk.

Requirements and necessary skills

Requirements:

• Fluency in English language;
• Ability to work in shifts;
• Knowledge in office programs;
• Experience in back office/call centers would be considered as an advantage.

We offer

We are here to offer:

• Competitive remuneration package;
• Opportunity to be trained and learn from accomplished leaders;
• Young and friendly multinational working environment;
• Open-minded management team, promoting innovation, personal growth and development;
• Social incentives package;
• Regular team buildings and fully equipped kitchen area.
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