Compliance with English
Sofia
full-time

Compliance with English

Sofia full-time

About us

AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the world's largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.
We are looking for a person with fluent English, previous experience as Compliance in Forex!!
Candidates with background experience more than one year would be considered with higher priority!

Responsibilities

Your Duties:
- Build and maintain relationships with clients.
- Verifying customer details and keep track record via CRM, KYC and other reports.
- Proactive communication with customers to increase customer retention and value.
- Keep close communication with upper management and follow up with upcoming cases.
- Updating record database and gathering required information/documents from customers.
- Discuss financial markets and major factors and make connection between them.
- Handling customers accounts, solving account problems and providing information via emails, telephone and on-line chat.

Requirements and necessary skills

The ideal candidate has:
- Excellent English verbal and written, native speaker level.
- Other languages would be considered as a big advantage.
- Previous working experience as a Customer support and Compliance minimum 1 year!
- Previous experience and knowledge regarding Certification, Licensing regimes, Data protection, Forex, Equities, CFDs and other financial products.
- Proficiency in MS Office, particularly Excel.
- Able to think outside the box and have the desire to pull out all the stops to solve issues.
- Excellent computer skills.
- Past sales experience is a plus.

We offer

What we offer:
- Big attractive base salary.
- Full time position - 5 days a week.
- Sport Thursday (Football) + catering in the office.
- Paid Vacations, Holidays & Team buildings.
- Special educational program for the first month.
- Other social benefits Multisport card.
- Variety of different food and drinks in the office.
- Abroad training for personal development with mutual benefits.
- Opportunities for growth to a higher position in the Company.

If You qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!

Contact Information

Phone: 0889582450

Zaplatomer