Hewlett Packard Enterprise is the global edge-to-cloud company
advancing the way people live and work. We help companies connect,
protect, analyze, and act on their data and applications wherever
they live, from edge to cloud, so they can turn insights into
outcomes at the speed required to thrive in today’s complex world.
Our culture thrives on finding new and better ways to accelerate
what’s next. We know diverse backgrounds are valued and succeed
here. We have the flexibility to manage our work and personal
needs. We make bold moves, together, and are a force for good. If
you are looking to stretch and grow your career our culture will
embrace you. Open up opportunities with HPE.
The Data Center System Administrator is responsible for
infrastructure monitoring and system administrative tasks of
enterprise customers. He/she is responsible for supporting the
successful transitioning of new or changed services into
operations. This position will be with focus on IAM technologies to
support the growing scope of our organization.
How you will make your mark:
• Deliver 24/7 strategic account support by proactively monitoring,
operating and administrating customer IT Environment to ensure
proper operation and availability
• Control and administer hardware, operating system configurations
and IAM solutions.
• Supervise all customer solutions in scope provide leadership in
technical incident and problem management and in their resolution,
working closely with end customers and HPE remote and field support
staff
• Develop action plans to investigate and resolve complex
issues/problems and clearly communicate these to engineers,
customers and/or relevant managers
• Act as a consultant in the service delivery
• Support service transitioning, customer service tooling and
design
• Identify and contribute to projects to improve product support,
customer satisfaction and team efficiency
• Communicate effectively with Technical and Non-Technical
stakeholders
• Participate/Drive ITIL based change management, problem
management, incident management
• Develop and grow assigned customer account relationships
Телефон: +359 2 815 2030