At HRS, we believe the right job can transform a person's life
and the right person can transform a business. We're passionate
about connecting our candidates with the right job for them. You
are not an exception!
The extensive experience in the human resources industry under our
belt has given us valuable insights and extensive knowledge of
corporate cultures and thus enabled us to locate the best
candidates for our clients.
Our partner is one of the leading technology companies in Bulgaria.
They are looking for an Experienced Technical Support
Representative with German to join their team focused on business
assistance.
Main Responsibilities:
Provide advanced Hardware, Software, and Network problem diagnosis
resolution to customers and end-users;
Perform High-level technical guidance and assistance in
problem-solving, analyze system logs and perform remote
troubleshooting;
Maintain thorough documentation of troubleshooting steps, issue
resolutions, and customer interactions to facilitate knowledge
sharing and improve support efficiency;
Consistently achieve client KPIs and actively participate in the
improvement of the existing client Knowledge Database;
The Client Offers:
Competetive salary;
Great bonus system;
Nice and friendly multicultural atmosphere;
Opportunity to work fully remotely from every place in Bulgaria
after the on-site training session;
Standard working time (Monday - Friday);
Great social benefit package;
Free courses in this field, continues training and upskilling
program;
Real chances to develop professionally in the company according to
one's preferences.
This would be the right role for you if you:
Have excellent verbal and written German (C1/C2 Level);
Very good English level (B2 Level);
Previous experience in Software and Hardware troubleshooting
support is a must;
Experience with Networking, VoIP, Linux will be considered an
advantage;
Analytical and systematic problem solving skills required.
Apply and you will get the full broad information about your
possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
HRS Recruitment Services has License №2525 valid from 26.04.2018
