Fitbit Customer Support Specialist with Danish and English

София длъжност на пълно работно време

За нас

If you are excited about health and technology, join our Fitbit Team

Отговорности

As a Fitbit Customer Support with Danish, you will be part of a great team and will:

Help our users with any issues they might have via tickets or calls

Provide solutions to everyday device use questions on a case by case customer-oriented approach

Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team

Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

Изисквания и необходими умения

What we expect from you:

Fluency in Danish language for daily communication with customers

Good command of English (B1 or similar) for training and internal communication

Basic understanding of iOS and Android OS use/features

Demonstrating empathy

Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player

Result-oriented with personal performance

Friendly and outgoing personality

Looking for a long-term employment

Ние Ви предлагаме

We offer:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

We care about the well–being of our employees and we provide equal employment opportunities, prohibiting discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics.

Информация за контакт

Телефон: +35929317330

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