Internal Technical Services Engineer (Linux)
София
длъжност на пълно работно време

Internal Technical Services Engineer (Linux)

София длъжност на пълно работно време

За нас

About FirstPlay

FirstPlay is an exciting new company setup with the aim of delivering high-quality sports updates in real-time to our clients. Our mission objective is clear we strive to provide exceptional quality and unparalleled service. FirstPlay was founded by a team of experts in the field who understand the need for a modern and flexible data service.

Отговорности

As a Technical Services Engineer you will be tasked with installation of computer hardware and software systems in the organization and resolving technical issues within different components of computer systems, such as software, hardware, and other network-related IT related problems.

Responsibilities:

- Installation & configuration of the company’s computer hardware, operating systems and applications.
- Maintenance and monitoring of computer networks and systems.
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Track computer system issues through to resolution
- Customize desktop applications to meet user needs
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Follow up to ensure their IT systems are fully functional after troubleshooting
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
- Planning maintenance work

Изисквания и необходими умения

Requirements:

- Proficiency in English - both written and spoken
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Advanced in Linux operating systems administration (Ubuntu, RedHat)
- Experience in Windows Desktop support.
- Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration / troubleshooting (NAT, ports, DNS, iptables)
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Ние Ви предлагаме

Why Join us:

We offer passionate candidates with the right skill set the perfect environment for even more self-development within a passionate team of friendly industry experts. Join us on our journey to provide our customers with exceptional unparalleled service.


FirstPlay Offers:

- Excellent remuneration
- Additional health insurance
- Sports benefit allowance
- Food vouchers
- New modern office space
- Snacks & Beverages in the office
- Team & Social events
- Passionate & friendly team environment

Like to join our journey? Please send a copy of your CV in English.

Only shortlisted candidates will be contacted. All applications handled in strict confidence.
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