ALTIDO BY JOIVY
Part of the Joivy Group, ALTIDO is one of the leading companies in
Europe for the management of apartments, villas, aparthotels, and
hotels. Established in 2019, it currently manages over 2,000
properties and 1,000 rooms in pop-up hotels.
OUR GROUP
Joivy is the first comprehensive residential platform in Europe to
offer a wide range of living spaces to its users - co-living, micro
living, vacation, student housing, multifamily e co-working - and
to support property owners and investors with a complete range of
services to enhance their real estate assets: property management,
asset management, and marketing strategy. Joivy Group counts 450
employees (32yo average age & more than 30 countries of
origin), 21 offices across Europe, 50 destinations and 7 countries
(Italy, Spain, France, Portugal, England, Scotland and Bulgaria)
and includes the following brands:
• DoveVivo: European platform for residential property
management
• ALTIDO: European platform specialized in short-term rentals
• Chez-Nestor: pioneering co-living company in France
• DoveVivo Campus: the leading company in student housing in
Italy
• Rinnow!: a specialist in Home Renovation and turnkey furniture
sales
• Open Hub: co-working space and community hub in the heart of
Milan
If you are thinking about becoming our newest addition, apply here.
Working time is 10 am to 7 pm, on a rotation, incl. weekends.
Your major responsibilities include
• Monitor and coordinate clients' inquiries in terms of
property maintenance
• Communicate with clients upon issues
• Communicate with third parties and coordinate repair and facility
works in property
• Purchase goods online and organize delivery accordingly
• Apply company standards for customer service
Your key skills & qualities
• Previous experience in customer service is an advantage
• Stays calm with short-notice claims and demanding clients
• Think “outside of the box” and apply a “can do” attitude
• Outstanding written and spoken English
• Sense of humour is highly appreciated
Other features that would help a lot
• Degree in a relevant subject, preferably in Tourism
• Knowledge of holiday rental business and platforms (AirBnB,
Booking, Expedia, TripAdvisor, etc)
Why Join Us:
• We offer diversity - Join our diverse team and be part of a
thrilling industry that never stands still
• Team events - Get ready for epic board game nights, exciting
outings, and not one, but two incredible parties each year!
• Office in the city center - Picture yourself working right at the
heart of the city, surrounded by the vibrant energy that fuels our
passion
• Additional health insurance - We value our employees'
well-being, which is why we provide additional health insurance
coverage to ensure you're taken care of
• Food vouchers for everyone - making your lunch breaks extra
delicious
• Discount codes - Enjoy our employee discount codes that let you
score fantastic deals, just because you're part of our team
• Multisport card - Take advantage of multisport cards to stay
active and fit, with access to a range of sports and fitness
facilities
• Referral program - Our referral program rewards you for bringing
exceptional talent to our team, adding even more excitement to your
work life
The employment contract will be with the Bulgarian company LRC
Bulgaria Ltd, the local subsidiary of ALTIDO by Joivy.
By applying to this position, you agree to provide your contact
data for recruitment purposes. Only short-listed candidates will be
contacted.
